Winter On-Peak hours are 6-9 AM daily.


Payment Assistance

We’re here for you. Mid-Carolina Electric stands ready to help our members in every way possible. It’s one of the reasons we offer so many payment options – to meet you where you are, even when times are tough.

Do you have outstanding charges? We can offer alternate payment options. Contact our Member Services representatives today.

Member Services
Phone: (803) 749-6400

Having trouble affording your power bill?

If you have missed payments and need financial assistance, reach out to these local agencies helping those in need.

All Mid-Carolina Members
SC Emergency Crisis Assistance
Funds are available to help qualifying families pay utility bills and insulate dwellings.
Phone: (803) 734-0662

Lexington and Aiken County Members
Aiken/Barnwell/Lexington Counties Community Action Agency, Inc.
650 Knox Abbott Drive
Cayce, SC 29033
Phone: (803) 794-6778
Hours of Operation: Monday – Friday, 8:30 am – 5 pm

291 Beaufort Street NE
Aiken, SC 29801
Phone: (803) 648-6836
Hours of Operation: Monday – Friday, 8:30 am – 5 pm

Saluda and Newberry County Members
Gleamns Human Resources Commission, Inc.
407 West Butler Avenue
Saluda, SC 29138
Phone: (864) 445-2047 or (864) 321-2850
Hours of Operation: Monday – Friday, 8:30 am – 5 pm

833 Main Street
Newberry, SC 29108
Phone: (803) 597-5300
Hours of Operation: Monday – Friday, 8:30 am – 5 pm

Richland County Members
Wateree Community Actions, Inc.
3220 Two Notch Road
Columbia, SC 29202
Phone: (803) 786-4250
Hours of Operation: Monday – Friday, 8:30 am to 5 pm

SC Stay Plus
SC Stay Plus is a government-funded rent and utility assistance program for South Carolina renters impacted by COVID-19. Eligible applicants may receive up to 12 months assistance with back rent and/or utility payments dating back to March 13, 2020. Learn more.

Click here for a list of additional local agencies offering assistance, or connect with government agencies and nonprofits for free, confidential advice and financial help by visiting Trusted Helplines.