Payment Assistance

We’re here for you. Mid-Carolina Electric stands ready to help our members in every way possible. It’s one of the reasons we offer so many payment options – to meet you where you are, even when times are tough.

Do you have outstanding charges? We can offer alternate payment options. Contact our Member Services representatives today.

Member Services
Phone: (803) 749-6400

Having trouble affording your power bill?

If you have missed payments and need financial assistance, reach out to these local agencies helping those in need.

All Mid-Carolina Members
SC Emergency Crisis Assistance
Funds are available to help qualifying families pay utility bills and insulate dwellings.
Phone: (803) 734-0662

Lexington and Aiken County Members
Aiken/Barnwell/Lexington Counties Community Action Agency, Inc.
650 Knox Abbott Drive
Cayce, SC 29033
Phone: (803) 794-6778
Hours of Operation: Monday – Friday, 8:30 am – 5 pm

291 Beaufort Street NE
Aiken, SC 29801
Phone: (803) 648-6836
Hours of Operation: Monday – Friday, 8:30 am – 5 pm

Saluda and Newberry County Members
Gleamns Human Resources Commission, Inc.
407 West Butler Avenue
Saluda, SC 29138
Phone: (864) 445-2047 or (864) 321-2850
Hours of Operation: Monday – Friday, 8:30 am – 5 pm

833 Main Street
Newberry, SC 29108
Phone: (803) 597-5300
Hours of Operation: Monday – Friday, 8:30 am – 5 pm

Richland County Members
Wateree Community Actions, Inc.
3220 Two Notch Road
Columbia, SC 29202
Phone: (803) 786-4250
Hours of Operation: Monday – Friday, 8:30 am to 5 pm

SC Stay Plus
SC Stay Plus, a rent and utility assistance program for South Carolina renters impacted by COVID-19 is now accepting applications. Eligible applicants may receive up to 12 months assistance with back rent and/or utility payments dating back to March 13, 2020. Visit the SC Housing website to confirm your eligibility and submit your application. If you have questions about the SC Stay Plus program, or know someone who needs assistance with the application, please contact the call center at (803) 336-3640 or toll free (800) 476-0412.

Click here for a list of additional local agencies offering assistance, or connect with government agencies and nonprofits for free, confidential advice and financial help by visiting Trusted Helplines.