News & Events
Stay on Guard This Holiday Season
As the holiday season approaches, Mid-Carolina Electric Cooperative is urging its members and the public to be on alert for scammers looking to take advantage of unsuspecting consumers.
Remember: Mid-Carolina will never call and demand payment over the phone. Delinquent accounts follow a separate final-notice process.
Here are four common warning signs that can help you recognize a scam:
- Scammers often pretend to represent an organization you know or trust. Scammers may pose as representatives from businesses you know, like a utility company. They may use technology to spoof phone numbers, making it appear like they are calling from a legitimate organization. The name and phone number on the caller ID may not be authentic.
- Scammers claim there is a problem. They may tell you are behind on a payment and verify personal or financial information to resolve the issue.
- Scammers pressure you to act immediately. Scammers often create a sense of urgency to prevent you from ending the call and verifying their claims. They may threaten to disconnect your electric service or use other scare tactics to pressure you into making an immediate payment.
- Scammers may demand payment through unusual payment methods. They may insist that the alleged issue can only be rectified by purchasing a gift card, wiring money or using cryptocurrency. They may also ask you to enter payment information through an unsecured link. These unconventional payment requests are red flags.
Mid-Carolina Electric remains committed to protecting our members and the communities we serve. Stay alert, ask questions and verify before you act!
Mid-Carolina members who believe they have received a fraudulent threat from a scammer are encouraged to call us at 803-749-6400 to verify its legitimacy.
