Start/Stop Service

Start Service

To apply for your electric service, please call Customer Service at 749-6400 (or toll-free at 888-813-8000). An on-line credit check will be done on new members and a deposit may be required. For active members, in-house credit is used to determine deposits.

Please have available the following information when you call:

• Driver's License (or picture ID)
• Social Security Number of all applicants
• Home and work phone numbers
• E-mail address (if applicable)
• Service address (meter number is helpful if an existing service)
• Mailing address
• Location of Property
• Proper permits if applying for construction

Contact your local county or city authorities for specific electrical building codes. See Mid-Carolina's required wiring specifications.

Stop (Disconnect) Service

Our Customer Service Department will be glad to take disconnects via telephone. Please have your account number(s) handy and be able to provide positive verbal identification, forwarding address and phone numbers where you can be reached during the day. Please also indicate if you have security lights or more than one account that needs to be disconnected.