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To report an outage, please click here for instructions, or call 803-749-6444, or toll free 888-813-7000.

For emergencies or other service needs during the business day (8 a.m. until 5 p.m. Monday through Friday, except holidays), call 803-749-6400, or toll free 888-813-8000.

For emergencies after hours or on holidays, call 749-6555 or toll free 888-813-9000.

If you use the contact form below, your message will be sent to Customer Service during regular business hours. If you have an emergency after hours, please contact MCEC at the telephone numbers listed above. Rest assured your personal information will remain confidential.

Reminder: This email is monitored 8:00 a.m – 5:00 p.m., Monday – Friday.

* Required fields

*Name on Account:
*E-mail:
*Service Address:
*City:
State:
*Zip:
Closing Statement Mailing Address (if different from the service address)
*Address:
*City:
*State:
*Zip:
*Daytime Phone:
Evening Phone:
Best time to reach you?
MCEC Account Number:
Meter Number:
Enter date you want service to end: (mm/dd/yyyy)
Note: Please allow 24 hours (excluding weekends and holidays). Orders requested for weekends or holiday dates will be scheduled for our next available business day.

If dogs, locked gates or security alarm restricts access to your meter, please provide access instructions.

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