Contact Us

When calling to request service of any kind, other than an initial connect, it is not only helpful, but more efficient to have pertinent information on hand, ready to supply to customer service representatives who will take your call. Such information includes:

• Name
• Address
• Telephone number
• Social Security number
• Account number

Having this type of information ready BEFORE calling will help ensure your call is processed quickly and correctly.

Customer Service
803-749-6400 or 888-813-8000

General Information
803-749-6555 or 888-813-9000

Report Outages
803-749-6444 or 888-813-7000
To report an outage, please read the instructions.

E-MAIL

Whether you call or write, we want to hear from you. If you use one of the contact forms below, your message will be sent to Customer Service during regular business hours. If you have an emergency after hours, please contact MCEC at the telephone numbers listed above. Rest assured your personal information will remain confidential.

Customer Service
Residential Members
Commercial Members

Metering Services
Meter Disconnect

Tree Trimming
Request Tree Trimming

MAIL

Mid-Carolina Electric Cooperative
P.O. Box 669
Lexington, SC 29071-0669

IN PERSON

Main Office
I-20 & Road 204
Lexington, SC 29072
Fax: 803-749-6466
Driving Directions

Dutch Fork Office
7524 Broad River Road
Irmo, SC 29063
Fax: 803-749-6570
Driving Directions